This policy describes how GangWay handles information when you use our website and rider community.
1. Information you provide
We process information you submit, including account and sign-in details, rider profile information, photos and videos, posts, comments, messages, friend connections, ride-outs, repair guides and marketplace listings. We also store your selected riding location and tide, temperature and wind preferences.
2. Location and SOS alerts
With your device permission, GangWay uses your location to find nearby rides or ramps and to help you share an SOS location. You can deny or revoke location permission through your browser or device settings.
SOS alerts can share your name, location and note with other riders, including people who are not signed in. Do not include sensitive information you do not want others to see. Guest SOS information may also be stored on the device so the guest can manage their alert.
3. How information is used
- Provide accounts, forecasts, ride windows and community features.
- Display rider content, connect riders and deliver messages and notifications.
- Show SOS alerts and track rescue participation.
- Maintain security, investigate abuse and manage the service.
4. Visibility and sharing
Your public profile, public posts, ride-outs and listings may be visible to other people. Account privacy settings restrict some profile details and posts to friends; they do not make every action or item private. Messages are intended for their participants, but recipients can copy or share them. Public content and SOS alerts may be saved or shared by others.
Information is processed by hosting, account, storage and other service providers needed to run GangWay. We may disclose information when required by law or necessary to protect users and the service.
5. Maps, forecasts and sign-in services
GangWay uses services such as Google Maps, Google sign-in, NOAA tide data, Open-Meteo weather data and location lookup services. Requests to these services may include your IP address, device information, coordinates or selected location. Their handling of information is governed by their own privacy policies.
6. Device storage
GangWay uses browser or device storage to keep you signed in and support features such as guest SOS management. Clearing that storage may sign you out or remove access to locally saved guest information.
7. Retention and security
Information is retained as needed to provide the service, maintain security and meet legal obligations. Account deletion removes account-related information through our deletion process; copies shared by others, backup copies and records required by law may remain. No online service can guarantee absolute security.
8. Your choices and rights
You can edit your profile, adjust account privacy and riding preferences in Settings, control location permissions and delete your account from Settings. Depending on where you live, you may have additional rights to access, correct or delete personal information. For other privacy requests, contact the GangWay operator through the channel you used to communicate with us; do not post sensitive requests publicly.
9. Children’s privacy
GangWay is not intended for children under 13. Do not create an account or submit personal information if you are under 13. If you believe a child has provided personal information, notify the GangWay operator.
10. Changes to this policy
We may update this policy as the service changes. The date at the top identifies the latest revision. Review this page periodically for updates.